Frequently Asked Questions

We have compiled the most common questions and their respective answers.

RCS Capital Partners Inc is a full service provider of receivable management services. We perform collection services at every stage of delinquency, for every type of account.

RCS Capital Partners Inc is recognized as one of the leading providers of receivable management services to some of the nation's largest installment loan lender, credit card issuers, debt purchasers offering third party collection services for primary, secondary and tertiary accounts.

Your account was past due with the original creditor, so they placed your account with RCS Capital Partners Inc for 3rd party customer servicing.

You are more than welcome to contact the original creditor and confirm our authorization to collect on your account. Please call one of our trained and experienced collectors and they will be happy to assist you in providing the necessary contact information.

We verify your personal information to confirm and protect your identity before disclosing any private and / or personal financial information. This protects you, as well as RCS Capital Partners Inc and is required by law as well as our clients.

In most cases, any payments made to the original creditor or to the store will be either rejected by the original creditor or store, or those payments will be forwarded to RCS Capital Partners Inc for processing on our end. Once an account is placed with us, all communication, information sharing, transactions and payments flow through our office.

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